Silver
$83 AUD
1 Month of Premium Access
- Send messages to au pairs
- Use advanced filters to find better matches
- Get support by chat if you need help during your search
Best for:
Families who are ready to contact au pairs now and want short-term access to the chat system.
Gold
$119 AUD
3 Months of Premium Access
- Send messages to au pairs
- Use advanced filters to find better matches
- Get support by chat if you need help during your search
Best for:
Most families starting their au pair search and wanting enough time to compare candidates.
Platinum
$179 AUD
6 Months of Premium Access
- Send messages to au pairs
- Use advanced filters to find better matches
- Get support by chat if you need help during your search
Best for:
Families who want more time, live outside a major city or prefer a longer search window.
Diamond
$799 AUD
6 Months of Personal Support
- Personal manager
- Candidate shortlisting and interview coordination
- Ongoing support and conflict resolution
- Replacement support if your au pair leaves early
- Money back guarantee if we cannot find a suitable candidate*
Best for:
Busy families who want personal help with shortlisting, interviews and replacement guidance.
* According to our Diamond terms.
- Do I need to pay to register?
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No. Registration is free.
- What can I do for free?
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You can register, create your family profile and browse au pair profiles for free. A membership is only needed when you want to contact au pairs through chat.
- What happens after I choose Silver, Gold or Platinum?
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You can start contacting au pairs through the platform chat, use advanced search filters and receive support by chat during your search.
- Will my membership renew automatically?
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No. Every membership is a single, one-off payment for a fixed period. Nothing renews, no recurring payment is taken, and there is nothing you need to cancel. When the period ends, your paid access simply stops and your account and profile stay with you.
- Can I get a refund?
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Yes. If you have not yet contacted an au pair, you can ask us for a full refund within 14 days of your purchase, without giving a reason. Email info@premieraupair.org from the address on your account, or use the contact form. We refund to your original payment method, normally within five business days. Your rights under the Australian Consumer Law apply in addition to this and are not affected by it.
- Is the price in Australian dollars?
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Yes. All prices are shown and charged in AUD, including GST where it applies. You are not paying in a foreign currency and there is no exchange rate surprise on your statement.
- Which membership is best for most families?
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Gold is a good option for most families starting their au pair search. Platinum is better if you want more time, live outside a major city, or prefer a longer search window.
- What is the difference between Platinum and Diamond?
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Platinum gives platform access. Diamond includes personal support, shortlisting, interview organization, ongoing support and replacement support.
- What happens after I buy the Diamond membership?
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Within 24 hours, your personal manager will contact you via the platform chat to exchange contact details and discuss the next steps.
- Are there message limits?
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No. During your active membership, you can contact au pairs through the platform chat.
Have more questions? Check our FAQ or send a message to our team.
Register now to browse our Au Pair database with hundreds of up to date profiles.
Find your new Au Pair today!